Assistance & Resources

Questions

Navigating social services can be complex. We have compiled answers to the most common inquiries to help you find the support you need with dignity and clarity.

How do I apply for public assistance?

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Applications for SNAP, TANF, and Medicaid can be submitted online through our portal or by visiting our main office to receive a physical form. A caseworker is always available to guide you through the documentation process.

What should I do if I suspect child abuse?

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Please call our child abuse hotline immediately. This service is available 24 hours a day, 7 days a week. Your report can be made anonymously and is critical for ensuring the safety of children in our community.

Do you provide emergency housing assistance?

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We offer immediate referrals and assistance for housing and food insecurity. If you are facing an urgent crisis, please contact our main line or visit our office during business hours to discuss emergency options.

Can I schedule an appointment over the phone?

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While we can provide general information over the phone, formal consultations typically require an in-person visit or a scheduled call-back from a dedicated caseworker to ensure privacy and accuracy.

What are your operating hours?

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Our main office is open Monday through Friday from 8:30 AM to 9:30 PM. We recommend calling ahead for specific program hours as they may vary depending on the service required.

What documents do I need for an assessment?

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Generally, you will need a valid form of identification, proof of Lincoln County residency, and verification of income for all household members. Specific programs may require additional documentation which your caseworker will clarify.

Still have a question? Get in touch.

Contact Our Team

Further Inquiry

If your question wasn't addressed above, please use the form below. A member of our staff will respond within two business days.

We are here to support the well-being of every Lincoln County resident.

Direct Line

1 (636) 368-5924
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